Billing problem...{Please asist}!!!

[Quetzalcoatl]

well my CC was canceled and the last month fees wasnt payd so i cant play...i want to pay the fees with another CC or a Debit card but i cant!
do i need to pay the fees with the "main" CC to go on again???????

[Mog]

Re: Billing problem...{Please asist}!!!

well my CC was canceled and the last month fees wasnt payd so i cant play...i want to pay the fees with another CC or a Debit card but i cant!
do i need to pay the fees with the "main" CC to go on again???????

Uh... you need a credit card/ debit card to play the game. If your current one got cancelled and you can't switch, then you can't play.

[Quetzalcoatl]

Re: Billing problem...{Please asist}!!!

OMG did that mean that i hv to pay the fees with my first CC?¿?¿?¿?

[Jethreal]

Re: Billing problem...{Please asist}!!!

No, you have to log on to Playonline, go to your account options and change your CC # to the new card. You will need your account ID and password to do this.

[Quetzalcoatl]

Re: Billing problem...{Please asist}!!!

i cant go into PO without paying that fee :s i hv my ID and password so thats not a prob if u can tell me how to enter to the PO and change my paymente method that shoul be great ^^

[Jethreal]

Re: Billing problem...{Please asist}!!!

go to:
https://secure.playonline.com/polapp...6polg_loc%3Den

for more info

or:
Article No. : Q11623 Created : 2003/06/09 Updated : 2006/01/30 Rating : 16%



What should I do if my registered credit card becomes invalid?




You will need to change your payment method. To change your registered credit card number, from within the PlayOnline Viewer select "Membership" from the Service & Support page. Select "Payment Method," then "Register/Change." You can also contact the PlayOnline Information Center at 858-790-7529 Monday through Friday 9:00am - 6:00pm Pacific Time for additional assistance in registering a new payment method.

[Quetzalcoatl]

Re: Billing problem...{Please asist}!!!

ok thanks but the prob is that i cant log into PO viwer so i cant change my payment metod and if i call to suport the call could be a lil expensive cause its a LD call cause im from mexico...if anyone know another way to do solve this please help and thnks all u guys for all ur posts ^^

[neighbortaru]

Re: Billing problem...{Please asist}!!!

contact them via POL live chat then (from their website).

[Quetzalcoatl]

Re: Billing problem...{Please asist}!!!

already done and they said i need to check the CC im trying to use cause it can be used but thanks for the advice